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Putting Risk to Bed

Beautifulwomanwakingup

AVAIL SUCCESS STORY

 
Rejuv_Logo

Trusted for years to measure, manage and mitigate the effects of poor sleep in the US Navy and on the International Space Station, Rejuvenly was compelled to scale these proven technologies in a Software-as-a-Servce (SaaS) model to more than 70 million Americans suffering from sleep disorders.
 
Challenge

Rejuvenly’s growth required a rigorous HIPAA1 compliance solution for patient data to support an aggressive 45-day launch. They needed a managed hosting vendor to understand their specific healthcare compliance needs, provide technical expertise and reduce operational risk at scale.

Approach

Avail evaluated the hosting market for cultural fit, performance, price and supportability. We quickly delivered comprehensive due diligence. We analyzed the full Cloud Economic Model for business agility, addressing the impacts of compliance, labor, finance and technology.

Services

• Architecture design
• Financial analysis of hosting models (cloud, managed hosting, co-location) against revenue projections
• Vendor Business Associates Agreement (BAA) analysis
• Multi-vendor analysis
• Action planning for deployment to meet launch schedule
• Expert-on-demand Support model

Results

Rejuvenly is now poised to reach its full potential, mitigating accident risk, improving job performance and safety and helping millions of Americans improve their sleep. Avail’s engagement helped the client:

• Exceed HIPAA compliance standards
• Achieve a favorable vendor BAA
• Launch a SaaS application in 45 days
• Secure an expert vendor to help them scale long-term


“Running a fast-growing business in a very complex and highly-regulated industry is always a challenge, but the reasons we chose Avail is their excellent reputation, dedication to service and our confidence in their ability to deliver a premier solution in a time frame that our team and our clients expect. We have been very pleased with the Avail team and the solutions they presented to us, and are are busy looking forward with no reason to look back.”

— Patrick Yung,
Chairman and CEO of Rejuvenly


Remixing the Music Industry

8stem     

AVAIL SUCCESS STORY

 8Stem_Logo

Co-founded by Bruce Pavitt (of legendary Seattle Sub Pop records), 8Stem allows any listener to remix music like a professional DJ. 8Stem signals a new era of music that is participatory, immediate and social. Their revolutionary app pays the original artist for streamed content.
Challenge

Early-stage tech ventures like 8Stem often over-hire, over-build and/or poorly control labor and technology costs in their effort to rush to market. 8Stem needed expertise ondemand, a scalable next-generation architecture with a low cost of entry and the ability to get up and running quickly.

Approach

Avail was brought on to provide independent and thorough due diligence for 8Stem’s growth, leveraging its expertise in optimized cloud-enabled architecture, strategic guidance for resource allocation, and advising on operational cost control. Avail’s expertise in cloud economics and business acceleration empowered 8Stem to navigate the complex vendor marketplace with clarity, evaluate technologies for scaling, and rapidly reach an agile, operational stage.

Services

• Startup Acceleration
• Strategic Investment
• Interim CTO Services
• Technology Roadmap
• Solutions Architecture

Results

8Stem’s leadership and innovation is disrupting an industry that is ready for revolution. They have successfully launched their product and are driving revenue. Avail helped nthem raise investment capital, bring on advisors and hire a full-time CTO. Our efforts also yielded:

• Streamlined data storage costs
• A roadmap for cost reduction and economy of scale
• A Cloud Economic model to eliminate unnecessary labor costs


“At 8Stem, we were overwhelmed with the abundance of choice when it came to data models and development strategy. Avail brought us up to speed on how to use cloud infrastructure to get us to market, and manage costs while designing for scale. They had solutions that made sense from day one and cut through the noise to get us where we needed to be. Avail is an invaluable partner for us.”

—Adam Farish,
Co-Founder/CEO, 8Stem


SaaS Healthcare AI

Image of Healthcare SASS

AVAIL SUCCESS STORY

Next IT logo

Virtual assistant and artificial intelligence (AI) company NextIT wanted to do for healthcare what it had for Alaska Airlines (“Ask Jenn”), GoArmy.com (“Sgt. Star”) and others: helping customers navigate complex issues with a friendly voice. From digital recruiters to financial assistants and travel agents—NextIT’s services help answer tough questions, easily.
 
Challenge

NextIT found though that expanding into healthcare might not be so easy. With over 120 million records breached in 2015, healthcare companies are challenged by conflicting interests: improving patient access to data while securing Protected Health Information (PHI) from breach. Compounded by an aggressive go-to-market schedule, NextIT quickly needed expert partners in healthcare compliance and infrastructure scalability.

Approach

Evaluating the market for culture, performance, price and supportability, Avail dramatically reduced the time to perform comprehensive due diligence on a healthcare compliance partner. Avail analyzed the full Cloud Economic Model for business agility, addressing the impact of labor, risk and technology.

Services

• Financial analysis of hosting models (cloud, managed hosting, colocation)
• Comprehensive technology vendor review and cost analysis
• IT Roadmap
• Solutions Architecture
• Vendor Business Associates Agreement analysis for optimal deferment of client risk
• Due Diligence via Market Intelligence Assessment

Results

NextIT’s healthcare AI assistant application connects with clients and improves patient outcomes for millions of Americans. It keeps Protected Health Information safe, secure and compliant. Their new vendor defers risk, promotes a new culture of compliance and meets NextIT’s demanding timeline. Avail’s real-world recommendation:

• Reduced the size of the requisite IT support team at NextIT from 6 to 1
• Increased compliance checks for all assets 6.5x
• Reduced the initial deployment size by 75%


“Avail was expert at finding the right solutions and experts for our business. They are the aggressive, helpful, straighttalking consultants that I needed to keep us on track and navigate a sea of compliance concerns before they became compliance problems. This is the real-world consulting we needed to move confidently forward.”

—Tracy Malingo,
President of NextIT


High Fashion eCommerce

     woman-in-elegant-dress-with-bag,-posing-beside-a-luxurious-auto

AVAIL SUCCESS STORY

Bag Borrow or Steal

Founded in 2004, Bag Borrow or Steal often gets described as the “Netflix for Handbags” since it allows customers to rent high-end bags from Chanel; Chloe; Coach; Fendi; Gucci and others. With growth and a new infusion of capital, the company had to quickly expand both its offerings and its ability to deliver.
 
 
Challenge

With the launch of a new consignment business, BBoS’s technology needs changed dramatically. They wanted a more cost effective way to deliver services across their portfolio. As a eCommerce company, they needed a next generation cloud strategy. They required anonymity through the vendor evaluation process to ensure their purchasing process and strategy were maintained.

Approach

While keeping BBoS anonymous, Avail provided comprehensive due diligence and evaluations of datacenters, managed hosting companies and networking vendors. Through an application workshop, Avail evaluated BBoS’ internal capabilities and performed cloud rationalization for key applications.

Services

• Application Workshops and requirements gathering
• Cloud Rationalization
• Due Diligence via Market Intelligence Assessment
• Solutions Architecture
• Proposal Management

Results

BBoS regained the freedom to focus on building their core business. They gained the agility of Cloud Economics and the benefits of access to experts-on-demand. Avail saved the client weeks of vendor and contract evaluation time.

• Value was achieved by gaining greater scale without cost increase
• Designed a superior database support model.
• Avoided hiring additional staff


“Avail saved us weeks of vendor and contract evaluation time…they gave us confidence that trusted, well-vetted and 100% aligned professionals are supporting our eCommerce infrastructure, allowing us to concentrate on our brand and our business.”

— Robert Treves,
COO of Bag, Borrow or Steal


Family Leave Simplified

Pregnantbusinesswoman

AVAIL SUCCESS STORY

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LeaveLogic revolutionizes how employees and companies manage the family leave process. Their Software-as-a-Service solutions empower employees to confidentially navigate and plan the best leave scenario for their unique situation, while saving companies time, money and effort.
Challenge

As an early-stage company, time, expertise and capital were precious. Selling to large, data-security conscious corporations means regulatory compliance and security of employee protected health information. LeaveLogic required a compliance and security hosting partner that could start with a small footprint but scale massively on-demand.

Approach

Understanding LeaveLogic’s challenge of both being a Business Associate and having to rely on Business Associates, Avail leveraged the entire Cloud Economic spectrum to source hosting partners that were also privacy and HIPAA experts. While public cloud providers can start small and scale quickly, they do not defer risk or negotiate their BAAs. Avail developed a Market Intelligence Assessment based on LeaveLogic’s mission and technical requirements to identify a managed compliance hosting partner with capabilities for massive scale.

Services

• Cloud Rationalization
• Solutions Architecture
• Compliance and Security
• Proposal Management

Results

LeaveLogic is empowered to focus on their mission; helping employees and companies better manage the family leave process. The LeaveLogic solution can save employers an average of 71% on administrative costs. Avail helped LeaveLogic turn compliance and security into a highly competitive business advantage. Leveraging a HITRUST managed hosting vendor, they now have the competence to exceed the most stringent trust standards.

• Strong and favorable BAA to reduce business risk
• Comprehensive due diligence in 45 days
• Experts-on-demand model for privacy and compliance
• Ability to scale 100x on-demand


“This is a story about success that was not possible just a few short years ago. This is a story about a two-person start-up that leveraged Avail Partners and the benefits of cloud economics to ultimately improve the lives of working families.”

— Anna Steffeney,
CEO of LeaveLogic


Empowering Global Trust

AdobeStock_46541328     

AVAIL SUCCESS STORY

DocuSign Logo
 

DocuSign is trusted by 250,000 companies and over 100 million users in 188 countries to sign anything, anywhere, anytime, on any device, securely. Companies of every size and industry trust DocuSign to help them keep business fully digital to achieve dramatic ROI, increased security and compliance, and better customer experience.
 
 
Challenge

DocuSign’s digital signature service required extraordinarily heavy and unique compliance standards as well as strong security. Supporting their position as the global leader in eSignatures, DocuSign required secure datacenters in multiple markets around the world. The infrastructure teams needed to focus on solving engineering challenges, not executing vendor due diligence.

Approach

Avail aligned strategy and culture provided by the CTO with the technical requirements of the operations teams. The DocuSign Infrastructure team provided datacenter specifications, audit requirements, and target markets. While keeping DocuSign anonymous, Avail independently produced Market Intelligence Assessments for each market, identifying the vendors best suited to the requirements.

Services

• Solutions Design and Validation
• Market Intelligence Assessment (domestic and international)
• Proposal Management

Results

DocuSign can more effectively drive their business forward with the confidence of Avail’s independent due diligence. Avail’s daily research and targeted due diligence on hundreds of vendors domestically and abroad empowers DocuSign to continue it’s dominance as a global eSignature service. Avail’s continued efforts with DocuSign achieves:

• Independent pricing validation (domestic and international)
• Rapid due diligence for operations teams
• Complete Confidentiality through client anonymity


“To ensure we continue to lead the industry with the best solutions for our customers, we leverage internal expertise with independent, third party guidance from firms like Avail Partners to identify and implement the best technology and move our business and industry forward. Avail Partners helps us move forward quickly with the best decision for ourbusiness.”

— Grant Peterson,
Chief Technology Officer of DocuSign


Accelerating eCommerce

     Zuliliy Accelerating eCommerce Case Study

AVAIL SUCCESS STORY

Zulily-Logo

Seattle-based Zulily has rapidly become an eCommerce industry darling thanks to a brilliant business strategy, company culture that embraces speed, and willingness to fully embrace cloud economics. Zulily reached its first $1 billion in annual revenue with only Amazon and Old Navy hitting that mark faster.
Challenge

Explosive growth challenged Zulily’s veteran leadership to develop and execute a nextgeneration hosting strategy. They sought a solution to accommodate their rapid scale, complexity and the unique technology needs of multiple application teams. Further, their planned IPO required confidential due diligence of multiple vendors who would best serve their business in the future.

Approach

Avail first spent weeks with leadership and the application team leads to fully understand their needs, knowing that in an extremely complex environment they’d have unique requirements. The new hosting infrastructure would have to support them in customized ways and still be able to take advantage of cloud economics. Client confidentiality would be paramount too, allowing Zulily to remain anonymous throughout a multi-vendor due-diligence process.

Services

• Technology Roadmap
• Application Workshops and requirements gathering
• Due Diligence via Market Intelligence Assessment
• Solutions Architecture
• Proposal Management

Results

After reaching its first $1 billion in annual revenue, Zulily launched an extremely successful IPO and now leverages their new solution to support millions of customers daily. Their hosting strategy supports their continued growth of millions of new customers each month. Avail provided Zulily the tools to better plan, navigate and negotiate future growth. In 90 days, Avail was able to:

• Secure savings of 20% over previous hosting model
• Ensure client confidentiality while preparing IPO
• Achieve flexibility and massive scaling via cloud economic model
• Establish a hosting strategy to address technical complexity


“Between pure colocation, cloud services and a myriad of hybrid solutions, data center hosting has become a complex space to navigate. How and where to host services is an intimidating and potentially revenue-impacting decision. I rely on Avail Partners and their unique engagement model to help me distill fact and reality from hype. Based on information provided by Avail, we secured 20% savings from current service vendors while gaining insight on the negotiation of data center hosting.”

—Don Allen,
Zulily’s Sr. Dir. of Technology Operations