2024 State of Disruption Report

The 2024 State of Disruption Report offers a comprehensive analysis of the shifting technology landscape, emphasizing the growing adoption of disruptive technologies. It provides insights into trends across various industries, highlighting how businesses are navigating digital transformation, cloud services, and cybersecurity challenges.

Key takeaways include:

  • Digital Transformation: Most organizations have started their digital transformation journey, though only 28% have fully completed it. Larger companies are further along, with financial services and high-tech sectors showing the most progress.

  • UCaaS & CCaaS: Adoption of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) continues to grow, especially among smaller companies. Over 80% of companies expect to evaluate UCaaS by 2024, while CCaaS adoption is particularly strong in financial services and retail.

  • IaaS & Colocation: Infrastructure as a Service (IaaS) and colocation services are gaining traction, with companies increasingly shifting from on-premises data centers to virtualized cloud environments. Growth is expected across all sectors, with financial services and high-tech leading in IaaS adoption.

  • Security: Cybersecurity remains a top concern. Only 39% of companies feel well-prepared for a cyber-attack, and 69% of respondents fear job loss in the event of a security breach. Trusted Advisors play a crucial role in helping businesses navigate cybersecurity solutions.

  • Trusted Advisors: Many organizations continue to rely on Trusted Advisors for strategic guidance, particularly for cloud services and security solutions. Trusted Advisors help businesses optimize their IT infrastructure and digital transformation efforts.

This report provides valuable guidance for businesses seeking to leverage new technologies while managing risks associated with digital disruption.

Download the full report here:

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Colocation & Cloud Report 2024

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2023 CCaaS 6-12 Report