2021 UCaaS Report

Written By Lauren Petter

Learn about the landscape of UCaaS technology and where it’s headed in the next year.

Key takeaways:

  • The consensus of the analyst community points to rapid growth in the UCaaS space.

  • Customer interest spiked 86% in the midst of the Covid-19 pandemic.

  • Technical differentiators are very difficult for vendors to maintain, since competitors quickly adopt similar or identical features.

  • Proof-of-concept engagements will help you validate your decision.

Download the full report below.

Lauren Petter
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